Privacy Policy
Last updated: 4 June 2026
1. Introduction
Just Float ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Account information: Name, email address, and phone number when you create an account or make a booking.
- Booking data: Details of bookings you make through our platform, including dates, times, and services selected.
- Usage data: Information about how you use our website, including pages visited and referring sources.
- Communications: Any messages or enquiries you send to us.
3. How We Use Your Information
We use your information to:
- Process and manage your bookings
- Provide and improve our services
- Communicate with you about your account or bookings
- Analyse website usage to improve user experience
- Comply with legal obligations
4. Data Sharing
We may share your information with:
- Float centres: To facilitate your bookings and provide services.
- Payment processors: To securely process payments (e.g., Stripe).
- Service providers: Who help us operate and improve our platform.
We will never sell your personal data to third parties.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
To exercise any of these rights, please contact us at [email protected].
7. Cookies
We use essential cookies to ensure the proper functioning of our website. We may also use analytics cookies to understand how visitors interact with our site. You can manage cookie preferences through your browser settings.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].